PATIENT CENTER

PATIENT CENTER

PATIENT CENTER

EYE CARE SERVICES IN THE SOUTHWEST AREA OF DALLAS

PATIENT CENTER

Welcome! As a new patient, we request that you arrive 10-15 minutes prior to your appointment time so we may complete the necessary paperwork.

On your first visit to our office you will receive a comprehensive eye examination. It is necessary for you to bring your current eyeglasses and/or contact lenses for this exam. The initial work-up is performed by an ophthalmic technician and consists of a review of your medical history along with tests required to collect information about your eyes. A glaucoma check is routinely performed.


Your pupils will be dilated during the initial work-up. It generally takes 20-40 minutes for the dilating drops to take effect. For some people, the use of these drops results in a lessened ability to focus and may increase your sensitivity to light for a short period of time. For this reason, you may want to arrange for transportation following your examination. Our office provides disposable sunglasses for your convenience, but we encourage you to bring your own if you have them.


Following the work-up, you will be seen by the doctor for a more extensive evaluation. The complete examination usually takes approximately two hours. Please allow this amount of time on the day of your scheduled appointment.


In order for your visit to be more pleasant and efficient, please print out and compete the patient information packet below. Please bring these completed forms, a list of your current medications, photo identification, and your insurance cards with you to your first visit. It is our office policy to collect payment at the time of service.

PATIENT FORMS

Please download and print the New Patient Packet or fill out our editable form, then email it us at dmailroom@texaseyes.com.

WHAT TO EXPECT

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that EyeCare Associates of Texas, P.A. may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

SCHEDULE AN APPOINTMENT

FREQUENTLY ASKED QUESTIONS

We do offer several payment options for any service we provide. You can pay using check, cash, credit/debit cards, money orders, and Care Credit.

  • Insurance Information

    We accept most major medical insurances available in Texas. Please call our office at 972.637.1300 for more information. 


    We are no longer providers for Vision Service Plan and EyeMed, however you may have out of network benefits available. Please check with your specific vision plan for details on filing a claim after your visit.

  • Can I use my medical insurance at your clinic, and will it pay my expenses for your services?

    We accept many medical insurance plans. Most of the services we provide for our patients are covered under these plans. Please contact your insurance company to see if we are listed as a provider for your particular plan.

  • Which Vision Plans do you accept?

    We are no longer providers for Vision Service Plan and EyeMed, however you may have out of network benefits available. Please check with your specific vision plan for details on filing a claim after your visit.

  • Do you have any payment plans or arrangements for surgeries and other services?

    We do offer several payment options for any service we provide. You can pay using check, cash, credit/debit cards, money orders, and care credit.

  • Do you accept Flex spending accounts?

    Yes, we accept all Flex spending accounts and HSA plans. We can also print a copy of your billings annually.

  • Are you contracted with my insurance, and how do I know if you are in or out of network?

    Most insurances companies will provide you with a list of in network providers. If not, we recommend that you contact your plan to see if they have our physician listed. If you are still not sure, call our office with your identification information from your card.

  • How do I find out what my Benefits cover towards a visit to your clinic?

    We are considered a specialist if you are using your medical plan. The co-payment amount should be printed on your card. If not, your plan usually has a deductible to meet. For Vision Plans, we recommend that you view your benefits on their online web page. You can always contact your insurance company if you are still unsure.

  • What kinds of Insurances do you accept?

    We accept Medicare and most Medicare replacement plans. We accept Traditional Medicaid only. We also accept School Vouchers for Vision Exams. We accept most insurance plans. Call us today to set up your appointment!

  • Does your office offer any discounts that I may qualify for?

    We do offer discounts on all examinations, diagnostic testing and procedures to all cash pay patients. This is available only if paid at the time of service. We will file your insurance for you directly, so there is no upfront cost, other than your required co-pay, refraction fee and/or co-insurance.

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